How Secret Sales used Email Retargeting (beyond their CRM) to drive 1000 new customers sales in one month.

How to plan your 2026 acquisition mix (without over-relying on paid social)

Retargeting still plays a critical role in acquisition — but scaling it through paid social alone is getting harder.

Cookie pools are shrinking.
CPMs fluctuate week to week.
And on-site banners increasingly distract rather than convert.

So brands are starting to ask a different question:
how do we retarget people without interrupting them?


What we’re seeing work: email retargeting in action

Using email retargeting, brands like Secret Sales and Discount Dragon are turning anonymous site visits into measurable revenue — without relying on cookies or paid social retargeting.

Recent results we’ve seen:

  • 1,000+ sales driven in December for Secret Sales from email retargeting alone

  • 5–10% conversion from identity match → subscriber

  • Conversion rates from email retargeting consistently outperform on-site banners and pop-ups

Same visitors.
A very different outcome.


How email retargeting actually works

Instead of chasing users around the web with ads:

  1. A consumer visits a brand’s website

  2. Their visit is matched to a real email identity

  3. They continue browsing with no disruption — no pop-ups, no overlays

  4. After they leave, a relevant email lands in their inbox

That email can:

  • Prompt a return visit

  • Encourage a purchase

  • Or invite them into CRM via a frictionless opt-in

If they click, they become a first-party contact — ready to be:

  • Nurtured through email

  • Used for segmentation

  • Activated across other channels

  • Built into lookalike audiences


Why this matters for your 2026 acquisition mix

Email retargeting gives brands something paid social increasingly can’t:

  • One-to-one communication, not one-to-many ads

  • No competition in a crowded feed

  • Durable identity you can reuse elsewhere

It’s the same retargeting objective —
just powered by people, not pixels.


The bigger shift we’re seeing

This is why email retargeting has scaled so quickly in the US — and why we expect it to become a core part of UK acquisition strategies in 2026.

Retargeting isn’t disappearing.
It’s evolving — away from cookies, and back to owned, identifiable audiences.

If you’re planning your 2026 acquisition mix, this is one channel worth testing early.